Privacy Policy

1. Information We Collect

When you register, we collect account details such as your name, date of birth, email address, phone number and country of residence. To verify your identity and comply with anti-money-laundering rules, we may also request a government-issued ID, proof of address, or a source-of-funds declaration (KYC data).

We also automatically collect usage data, including device type, browser, IP address, pages visited and gameplay activity, along with information stored through cookies and similar technologies, which we cover in more detail in the cookie policy below.

2. How We Use Your Information

We use your data to create and administer your account, process deposits and withdrawals, verify your identity and age, prevent fraud and money laundering, personalise promotions, respond to support requests, and meet the reporting obligations of our licence. We do not use your gameplay data to make automated decisions that produce legal effects without human review.

3. Sharing With Third Parties

We share the minimum data necessary with payment processors and banking partners to complete deposits and withdrawals, with identity-verification providers to confirm your KYC documents, and with our gaming-platform and odds-content suppliers to operate the games and markets you use.

We may also disclose information to our licensing regulator, law-enforcement bodies, or courts where required by law, or to a professional adviser assisting with fraud or dispute investigations. We do not sell your personal data to third parties for their own marketing purposes.

4. Data Retention and Security

Account and transaction records are retained for as long as your account is active and for a further period afterwards to satisfy our regulatory record-keeping obligations, after which they are securely deleted or anonymised. We apply encryption in transit, access controls and regular security reviews to protect your data against unauthorised access, loss or misuse.

5. Cookie Policy

We use essential cookies to keep you logged in and to remember your session, analytics cookies to understand how the site is used and to improve it, and preference cookies to remember settings such as your chosen language. You can control or disable non-essential cookies through your browser settings; blocking essential cookies may prevent parts of the site from working correctly.

6. Your Rights Over Your Data

Depending on your jurisdiction, you may have the right to request a copy of the personal data we hold about you, ask us to correct inaccurate information, request deletion of data we are not legally required to keep, or object to certain uses of your data. Verified identity documents required by our licence cannot be deleted while your account remains open or under regulatory review.

7. Contact Us About Privacy

If you have a question about this policy or want to exercise any of the rights above, reach our support team through the contact page.